Frequently asked questions
Find the answers to your frequently-asked questions and find out how to get in touch with Shopper Lottery Team.
Yes. Each person playing the lottery can have a maximum of 500 tickets. But don't worry, every single ticket you have is valid for every single lottery all year. (Unless it wins).
Each draw will be held under the auspices of the Malta Gaming Authority. Each winner will be displayed on the website and on our social media accounts. You will then receive your voucher(s) to be spent at participating businesses within 15 to 20 working days.
Within 15 working days of your win you will receive your voucher(s) by post. You can then use these vouchers at any of the outlets that are currently participating in Shopper Lottery. You do this by presenting your voucher to the business when making a purchase. It is IMPORTANT to check this website to ensure the business you want to spend your voucher at is a currently active business on Shopper Lottery.
Absolutely not. You can choose to use your vouchers at a variety of outlets. Just make sure the businesses where you are using your vouchers are currently active - in other words are visible on the website in the Where to Shop section.
No. Your voucher(s) are valid for a specified period of time. You can spend them at any time within that period and at any ACTIVE Shopper Lottery business. In other words, a business currently listed on the Where to Shop section.
Check our FAQs – they will answer about 95% of your questions
If you didn't find the answer in the FAQs, please use the short form below to submit a question to our customer service staff. We'll get back to you as quickly as possible.