Frequently asked questions
Find the answers to your frequently-asked questions and find out how to get in touch with Shopper Lottery Team.
Fiscal receipts or paid invoices are to be delivered to our offices by not later than three months from the date of the draw. Refunds will be issued by cheque within 30 working days of us receiving your claim to allow for checking, verification and processing.
If you have won €500 or under you must collect receipts or paid invoices covering your entire winnings before presenting them to Shopper Lottery to start the refund process
Check our FAQs – they will answer about 95% of your questions
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